privacy policy
Welcome to WebKoala's Privacy Policy page. At WebKoala, we take your privacy seriously and are committed to protecting it. This policy explains how we collect, use, and share information about you when you use our website, https://webkoala.com.au/, and our services.
Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, do not use our website or services. By using our website, you agree to the collection, use, and sharing of your information as described in this policy.
We may change our Privacy Policy from time to time. We encourage you to review the Privacy Policy whenever you access our website or use our services to stay informed about our information practices and the choices available to you.
Information We Collect
We collect several types of information from and about users of our website, including:
Personal information, such as name, email address, and phone number, that you voluntarily provide to us when you create a account or contact us through the website.
Information about your device and internet connection, including your IP address, operating system, and browser type.
Information about your use of our website and services, including pages visited and actions taken on the website.
How We Use Your Information
We use the information we collect from and about you for the following purposes:
To provide, maintain, and improve our website and services.
To communicate with you, including to respond to your inquiries and fulfill your requests.
To personalize your experience on our website and services.
To allow you to participate in interactive features of our website and services when you choose to do so.
To comply with legal obligations and resolve any disputes that may arise.
Sharing Your Information
We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent. However, we may share your information with third parties for the following purposes:
With service providers and business partners who work on our behalf and need access to your information to carry out their duties.
In response to a request for information if we believe disclosure is required or permitted by law.
To protect the rights, property, or safety of WebKoala, our users, or others.
Cookies and Other Tracking Technologies
We use cookies and similar tracking technologies to track the activity on our website and hold certain information. Cookies are small data files that are placed on your device when you visit a website. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our website. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our website.
Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. We will also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Your Choices
You have the right to access and correct your personal information or to request that we delete it. You can also object to the processing of your personal information or ask us to restrict the processing of your personal information. To exercise these rights, please contact us at contact@webkoala.com.au.
You can also control your personal information by adjusting your account settings or by opting out of certain communications.
Please note that we may need to retain certain information for recordkeeping purposes or to complete transactions, even if you request that we delete your personal information.
Children's Privacy
Our website and services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us at contact@webkoala.com.au.
Security
We take reasonable steps to protect your personal information from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. However, no internet or email transmission is ever fully secure or error-free. In particular, emails sent to or from our website may not be secure. Therefore, you should take special care in deciding what information you send to us via email.
Links to Other Websites
Our website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's website. We strongly advise you to review the privacy policy of every website you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.
Contact Us
If you have any questions about this Privacy Policy, please contact us at contact@webkoala.com.au.